Cisco India Marketplace is an online exchange where customers can connect with Cisco Certified Partners to address their business needs. It allows customers to locate partners who can provide business solutions, including products, services, projects and bundled solution offerings. It also provides the customer with capabilities to manage their transactions, projects and account activities on the India Marketplace.
By the same token, India Marketplace allows partners to expand their business by helping them build and market their customized eStores, as well as manage their solutions and offerings to match the customers’ needs.
To better provide you a consistent user experience across all Cisco systems and applications, India Marketplace uses Cisco’s Single-Sign-On technology. This allows you, as a customer or partner, to access all Cisco platforms and systems with one login. India Marketplace’s registration procedure involves a few simple steps:
I am a Customer. What are the benefits of the India Marketplace for me?
A project can refer to any capability that you need which addresses your current challenges or business needs. It can be product/service or solution needs that customers can post on the India Marketplace and find as well as assign the selected, qualified partners to handle the project.
To post a project, simply click on “Post a Project” under Solution on the left navigation menu. You can specify whether your project is ‘public; or whether you would like to invite specific partners to bid on your project. Once you pick the winning bid, India Marketplace then allows you and your selected partner to collaborate with each other and manage the project throughout the entire project life cycle. This includes managing, completing and making payments, as well as giving feedback. This provides clarity for both parties at each stage of the project, making it easier to flag necessary requirements and manage the project effectively.
If the services on my Cisco equipment have expired, how can I use India Marketplace to renew these services?
The best way to find and renew services is to search by service sub-categories on the left navigation menu to identify the matching service to a particular product SKU.You can also go to Find Partners and then contact your Cisco Certified Partner to verify the status of your services, and then renew your services accordingly.
What payment methods does the Marketplace support?
The India Marketplace supports both online and offline payments. Each country Marketplace has its own payment method arrangements. For any questions, please use our Contact Us section to reach your country’s business team.
I am a partner. How can I track the payment?
Payment tracking depends on the payment options available in your country and also the payment method chosen by the customer. With an online payment, your online payment account should provide a record of the payment transaction. With an offline payment, you will need to arrange for an invoice so that the customer can complete the transaction.
How can I ensure this is a secure website that my account and transaction information is protected?
Please take a minute to tell us about your experience using Cisco Marketplace platform.